ORDER INFORMATION

How To Order
We accept phone orders during our regular business hours, Monday through Friday 8:00am to 5:00pm PST at 760-929-4747 and faxed orders 24 hours a day 7 days a week at 760-929-9903. We also accept mail orders at 5931 Sea Lion Place Ste. 112, Carlsbad, Ca 92008. When ordering, please be sure to use the correct part number.

Payment Information

We accept Cashiers Checks and Money Orders made payable to Street Trends. We also accept MasterCard, Visa, American Express, and Discover, PayPal and Western Union. We are unable to accept personal checks. For your protection we do not accept cash through the mail. We prefer to have credit card orders shipped to the billing address listed with the bank that issued the credit card but we can ship to alternate address if they are added to the account. CA residents please add 7.75% sales tax. Please call for western union wire transfer information.

Shipping

All items will be shipped UPS Ground Service unless otherwise requested. UPS requires a physical address; they will not deliver to a P.O. Box. All freight charges are the customers responsibility. Your shipping rate is automatically generated according to the table below. Any items that are in oversized boxes or ship via truck freight will automatically add a flat fee to your shipping and that fee may be changed accordingly to cover truck freight or other shipping to final destination. Please note that all freight charges quoted are for UPS Ground Service on the price list below. We will be happy to quote you charges for other shipping methods.
E-Mail: shipping@streettrendsinc.com

Orders up to $25.00			Add	$7.95
$25.01	to	$40.00	Add	$8.95
$40.01	to	$60.00	Add	$9.95
$60.01	to	$75.00	Add	$10.95
$75.01	to	$100.00	Add	$11.95
$100.01	to	$150.00	Add	$13.95
$150.01	to	$200.00	Add	$15.95
$200.01	to	$300.00	Add	$19.95
$300.01	to	$400.00	Add	$22.95
$400.01	to	$500.00	Add	$25.95
Orders over $500.00			Add	$27.95

Ground Effects	$40.00
Spoilers & Wings	$40.00
Hoods	Truck Freight
Bumpers	Truck Freight
Headers	$40.00
Exhaust Systems	$40.00
Sway Bars (set)	$45.00
Brake Rotors (set)	$50.00
Wheels (set)	$60.00
Roll Bars	$60.00

Warranties

All items are warranted to be free from defects in materials and workmanship at the time of shipment to you. Your purchases will be backed by the limited warranty extended by the manufacturer of the parts. Street Trends and the manufacturer will not honor warranty requests due to shipping damage, improper handling or installation, neglect, accidents, or competition use. Warranty claims apply to parts only.

Returns

Should you need to return a part for refund, exchange, or credit, please contact our Customer Service Department for a Return Authorization (RA) number. Most problems, such as installation, can be solved just by calling us. Street Trends will not accept returned goods without prior authorization. The customer is responsible for freight on ALL return orders. Parts authorized to be returned, on a non-exchange basis, are subject to a 20% restocking fee. Returns will only be accepted within 30 days of the original date of shipment. All electrical parts, graphics, installed parts, truck freight items, garage sale items or special order items are non-returnable. Email service@streettrendsinc.com

Oversized Items

All items that are considered "oversized" are items that can be shipped via UPS, but at an oversized rate, indicating a minimum fee of a 30lb package. You will need to contact our Customer Service Department for shipping quotes on all oversized items.

Damage Claims

Always check the contents of your shipment in the presence of the person delivering the merchandise. Should any damage occur, immediately notify UPS so that the necessary steps can be taken to ensure prompt replacement of any damaged goods. Notify Street Trends Customer Service Department for instructions on returning damaged goods. Street Trends in not responsible for any claims arising from damage notification given after (3) days of receipt of delivery.

Shortages

Always check the contents of your delivery to ensure that all the parts ordered are received. If you are missing any items please check to see if they have been backordered on the invoice before calling the Customer Service Department. If a shortage has occurred, please contact our Customer Service Department within (3) days of delivery to ensure a prompt replacement. Street Trends assumes no liability after this point.

Foreign Orders

All foreign orders must be prepaid before shipment can be sent. Due to the constant fluctuation in currency rates and depending on the items being ordered, your freight fees will vary. It is important to contact Street Trends for shipping rates.

Alaska and Hawaii

All orders shipped 2nd Day Air. All orders must be prepaid with credit card, money order, or cashiers check. No C.O.D. Orders will be accepted. UPS rates depend on the items being ordered. Contact Street Trends for shipping quotes.

Sales Tax

All orders outside California are exempt from sales tax. California residents are required to add the appropriate sales tax to all orders. Rates are subject to change without notice. The current rate is 7.75%.

Expedited Shipping

Please call for Next Day, 2nd Day, and 3 Day Select shipping quotes.